Temporary Closure of Municipal Offices Due to Covid-19 Pandemic

The municipality has recently experienced a surge in number of positive  Covid-19 cases. Just last week, the number of confirmed cases was standing at staggering and rocketing proportions.

In view of the current situation, and the advice by the Health Authorities the municipal office will be temporarily closed for a week (Monday 05th until Sunday the 11th) and all staff members, excluding those rendering essential services will be working remotely. The office will remain closed to allow workers who may have been in contact with the affected employees to self-isolate and for decontamination to take place, and generally for the safety of all employees and residents of the City. Further announcements will be made after the expiry of the period provided above.

Residents are encouraged to use the following alternative methods for payment of municipal services: EFT, all other online banking facilities, Easy pay facilities at various stores ( Pick n Pay, Ackermans, PEP, Usave, Shoprite and others).

Note the Municipal Bank Account:
Rustenburg Municipality
ABSA Cheque Account
122 0000 458
Reference is your customer municipal account.

To ensure that residents continue to receive service delivery, municipal manager will hold urgent management meeting to make necessary administrative arrangements for employees to work remotely in order to offer services when they are not in the office.

For service delivery related enquiries the residents can contact the municipality on 014 590 3111 (Choose option 2), via SMS No: 33071, WhatsApp: 072 379 0969 or send an email to customercare@rustenburg.gov.za. For a follow up kindly contact 014 590 3838/3898/ 3081 or WhatsApp: 064 754 6865

The municipality thank the residents for their understanding and cooperation and wish all who contacted Covid-19 virus a speedy recovery.