Rustenburg Local Municipality would like to acknowledge the concerns previously raised by the community with regards to Municipal accounts.

Billing successfully ran on Monday 04 December 2017. SMSs were sent on Wednesday 06 December 2017, E-mails sent from Thursday 07 December 2017, Post Office statements will begin to arrive in customers post boxes from Tuesday 12 December 2017.

The Municipality is currently implementing credit control and urges all consumers who are in arrears with their accounts to come to the municipality and make payment arrangement, in the absence of these arrangements municipal services will be terminated.

Arrangements will be concluded on the following conditions:

  • Putting the down payment in terms of the Credit Control and Debt Collection Policy
  • Payment of two months consumption as the deposit
  • Signing of the Service Level Agreement

Should you have queries, you are requested to contact the following municipal officials:

Metered services (water and electricity) – Ms. Elizabeth Manda (Office No. 126) – 014 590 3447

Unmetered services (Valuations, property transfers and clearances) – Ms. Angie Motale (Office No. 154) – 014 590 3377.

Households – Credit control and re-connections – Mr. Joas Kgopong – 014 590 3878

Business – Credit control and re-connections – Ms Isabel Macdonalds (Office 28 ) – 014 590 3665

We humbly apologise for the inconvenience that might have been caused to our community.

For further enquiries kindly contact Mr. Andrew Seome on 014 590 3525/3111 or 082 717 4374.